FAQ
FREQUENTLY ASKED QUESTIONS

We are here to help!

How can I start using my Bankiom card?
Where do I need to be living to use a Bankiom card?
How can I sign up with Bankiom?
Is Bankiom free?
Who can get a Bankiom card - am I eligible?
How long does it take to get the card?
Is my money safe?
Is my personal information safe with you?
Do I need to switch banks to use Bankiom?
Where does Bankiom store my banking information?
Do you provide customer support if I have any questions or complaints?
Can I link my bank accounts to the Bankiom account?
Can I get a physical card with Bankiom?
What are the benefits of having a Bankiom card?
Can I withdraw money?
Can I transfer money from my Bankiom account to any other bank account?
Can I transfer from Bankiom to Bankiom's account? And, is there any charge?
Is there any top-up limit?
What crypto merchant do you currently support?
Can I invest my money in the stock market?
Can I transfer money to my home county?
Does Bankiom support Google Pay, Apple Pay, or PayPal?
Are there any charges to top-up a Bankiom card from any credit card?
Can I top-up my Bankiom card from my home country’s credit or debit card? And, is there any charge?
Is there any charge to close Bankiom’s account?
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The BANKIOM card is issued by Mashreqbank PSC, pursuant to license by Visa. Visa is a registered trademark of Visa Inc . Nymcard Payment Services LLC is authorised by the Central Bank of The UAE , holding the Retail Payment Services and Card Schemes license license in accordance with the Decretal Federal Law Bo. (14) of 2018 Regarding the Central Bank & Organization of Financial Institutions and Activities , and Regulatory Framework. Copyright ©  2022 Bankiom.