Frequently Asked Questions

Get your most pressing questions answered
Bankiom app screen 18

What is Bankiom?

Bankiom is a super-banking app that allows customers in the GCC to open an account and get a smart debit card on their phone – in 3 minutes or less! And this is just one of the features we’re working on!

Our app is available for IOS and Android platforms – just download it here and register with your email address 😀

Do I need to switch banks to use Bankiom?

No. You won’t need to switch banks to use Bankiom. Bankiom uses open banking to connect you with your money, and connects your money to your dreams.

Is Bankiom FREE?

Right now our app is completely free – yes, that’s correct!

Is Bankiom secure?

Bankiom is regulated by the Central Bank of Bahrain, and we have been approved by Mastercard and follow Mastercard’s security regulations.

Is my money safe?

Yes, Bankiom represents a major shift in the way you bank by handing more power back to you, the customer.

Here at Bankiom, customer privacy and data security are the highest priority for our data systems. Your data on Bankiom is protected with financial services industry-standard encryption and security measures.

With our three-point system industry-grade encryption, not even Bankiom can access your information.

Because Bankiom does not store any of your banking credentials on our servers at any point, it would not be possible for your banking data to be breached from our system.

In order to protect other personal info, like your phone number and email address, we use world-class security practices to ensure that Bankiom is always a safe and secure service for you

We hold regular security audits and tests to challenge our protocols and to ensure that we avoid any vulnerabilities.

In short, could your bank details be stolen from us? No.

What kind of protection do you offer my money?

  • Our anti-fraud alert system ensures we get real-time alerts of fraudulent activity, allowing us to act fast
  • You do not deposit, or withdraw directly from Bankiom, we are a gateway to your bank account, so the same bank security you enjoy with your bank still stands
  • We use bank grade security and best class practices to ensure your data and information is protected at all times
  • Our services are routinely inspected, tested and audited by qualified security and data specialists
  • We connect you through open banking, a governmen- backed initiative which means you have complete control over your data and never have to share your credentials with a third party
  • We work closely with partners with outstanding reputations and extensive experience in security solutions to ensure your data is secure at every step.
    We do not keep or have access

Why is Bankiom better than traditional or other banking solutions?

Bankiom is not a bank. One of the biggest benefits to using Bankiom is that our bank was created with you in mind. You can connect all your bank accounts into our open banking app and have instant access to all your finances under one simple dashboard.

In a nutshell, here are some of the benefits of using Bankiom over traditional banks:

  • Better control over your money
  • You do not deposit, or withdraw directly from Bankiom, we are a gateway to your bank account, so the same bank security you enjoy with your bank still stands
  • 24/7 support when you need it… even if it’s just want to speak to someone
  • Advanced money management tools that are simple to use and simply make sense
  • NO hidden fees or NO fees at all on your daily services
  • We work with you and for you to grow your money
  • Easier to grow and innovate based on real feedback
  • Laser focus on things that are more important
  • Bankiom allows you to live and work anywhere in the world

Join the priority list

How can I create a card?

Residents in the GCC countries will be able to create their card in the coming few days.

To create your card, you will need to upload:
– National ID card
– Passport
– Photo
– Proof of address which could include bank statement, utility bill or lease agreement

Can users younger than 18 open an account?

The simple answer is YES. One of the benefits of using Bankiom is that we can get you managing your money from a younger age. If you are between 13 and 18 years of age, you will just need a parent or legal guardian to sign for you. More details coming soon.

Can I use Bankiom in my country?

Bankiom is currently only available in the United Arab Emirates.

It will be available in the following countries in the following few days:

  • Saudi Arabia
  • Bahrain
  • Kuwait
  • Oman

If your country is not supported, please drop in your email, phone number and country in our live chat and we’ll update you on when we’re available.

How can I cash in my referral earnings?

To receive your referral earnings, you need to:

  • Create your Bankiom card
  • Complete the KYC process

Then, the people you referred need to:

  • Register with a valid email address and activate their account
  • Create and top up their virtual Bankiom card
  • Complete the KYC process

You will get $20 for the first referral that opens an account and tops up their card then $5 for each subsequent one.

Happy banking!

Can I request new features?

Yes, Our goal is and always will be to make sure that our services are always working for you. If there is a feature that will help make your experience better. Use the contact form or the support icon that pops on this page.

Bankiom app screen 13

Financial Services Designed For You

A current account that supports your dreams and invests in your future. Bankiom combines innovative money management and unparalleled customer support to ensure your money is secure and working for you to achieve your dreams.

  • NEW ACCOUNT IN LESS THAN 3 MINUTES

    Open your account in 3 minutes or less directly from your phone – no paperwork, no credit checks, no fussspee

  • STAY ON TOP OF YOUR MONEY

    Track your spending, create a budget, set bill reminders and get tips for reducing fees and saving yourself valuable money otherwise lost.

  • SAVE MONEY AND GROW YOUR WEALTH

    Bankiom tracks your spending and recommends how and where you can save. We also offer wealth-building options to help you invest in your future.

Join the Waiting List and Get Priority Access

Bankiom app screen 20

Bankiom is an online-only financial services company

Bankiom - Smart Online Banking App - Connect your money to your dreams... Only UAE dreams for now | Product Hunt