Frequently Asked Questions

Get your most pressing questions answered

What is Bankiom

We are a new kind of bank – One that cares and believes in your future; a bank that is global, effortless and financially empowering.

Bankiom is a digital-only bank.  It is an alternative to the complex traditional banking and provides all its banking facilities online and through app platforms on mobile and tablets.

Is my money safe?

YES. Bakiom safeguards your funds as per regulatory requirements
  • Your money will be protected up to €100,000 under the European Deposit Insurance Scheme” (EDIS)
  • Your current account is protected by bank-grade encryption and authentication.
  • You’ll also benefit from Fraud Protection and Zero-Liability

Why do I need Bankiom?

Bankiom is the only bank that puts you first. We work for you and with you to grow and manage your money 24 hrs a day and from anywhere in the world. We stand by you in good times and when you need financial support.

Some of the Instant Benefits:

  • New current account in 3 minutes.
  • Pay and get paid using whatsapp
  • The smartest and easiest way to keep on top of your finances
  • Save money and grow your wealth

How do I signup?

Interested in joining a bank that’s built to work for you and with you to grow your money? We are currently allowing members to join our priority list so that they get early access and enjoy new member benefits.

All you need to do is click here and join the priority list to get your account opened quicker.

What happened to my old stats?

We sent out a notification to all our members that we are now moving to phase 3. Please check your spam folders

However here is the phase 2 system where you can check your stats.

What is Phase 3:

Bankiom is moving closer to it’s final launch phase. As a result, we have released the new campaign to give all our supporters a much needed boost.

  • Go to and get phase3 referral link
  • Refer a friend and get $5 deposited into your Bankion account, and your friends account (First referral is $20)
  • Repeat step 2 and grow your wallet daily

Once Bankiom beta is live we will top up your account with your earned credit as your referrals create their account

How does the Bankiom priority waitlist work?

We’re working hard to get everything ready for you. A waiting list helps us manage customer demand, and to prioritize private beta access to the most active early Bankiom supporters.

We have a lot of new members on the waiting list and initially Bankiom can only accommodate a certain number of customers for it’s private beta group before it can be rolled out to a broader audience. When we start onboarding customers, it will be done in batches and by priority.

Bankiom has also acquired many passionate members who are helping us to spread the word about the exciting benefits we have to offer. The waitlist is our way of saying ‘thank you’ by rewarding you and them with early access and other added early adopter benefits.

The sooner you join the Bankiom waitlist, the sooner your account will be activated and the more benefits you will enjoy.

Do I need to switch banks to use Bankiom?

NO, you wouldn’t need to switch banks to use Bankiom. You can use Bankiom and still keep your existing bank accounts.

Will I be able to use an ATM worldwide?

YES. You can use your Bankiom at any authorized ATM FREE of charge up to $500 – $1,000

Is Bankiom FREE?

No Bankiom is not free, we charge 1 Euro per month. We also have other premium plans that give you access to certain premium benefits.

There are certain charges that can be incurred which include transaction charges, withdrawal charges for amounts above the allocated monthly limits as well as monthly charges for those who upgrade to premium accounts.

Join the priority list and get the opportunity to get access to beta

Is Bankiom secure?

Ultimate security and privacy is our top priority. Bankiom ensures your sensitive information and bank account are always safe by applying the highest level of bank security both online and on your card.

We also advise our users to take extra precautions as follows:

  • Never leave your mobile device unlocked
  • Keep all the apps on your phone regularly updated
  • Make sure you download only apps you trust
  • Try not to use unsecured wi-fi networks for banking, purchases or checking your emails
  • Take care when downloading apps – if something looks too good to be true, it probably is
  • Encrypt your phone
  • Check the security settings in your device to ensure maximum protection

What kind of protection do you offer my money?

Every Bankiom account is going to be insured for deposits up to 100,000 Euros, as such your money is always protected and guaranteed.

Why is Bankiom better than traditional banking and other banking solutions?

Bankiom is not like other banks, one of the biggest benefits to using Bankiom is that our bank was created with you in mind.

In a nutshell here are some of the benefits of using Bankiom over traditional banks:

  • New current account in 3 minutes. No paperwork, no fuss.
  • Your loan approved online in one second. No queues, endless meetings or paperwork.
  • Better control over your money.
  • 24/7 support when you need it… even if it’s just want to speak to someone.
  • Advanced money management tools that are simple to use and simply make sense
  • NO hidden fees or NO fees at all on your daily services.
  • We work with you and for you to grow your money.
  • Easier to grow and innovate based on real feedback.
  • Laser focus on things that are more important.
  • Bankiom allows you to live and work anywhere in the world.

Join the priority list

Can I Call you?

We reserve support through this ticket system . Please let me know what your questions are and we can arrange a call with the right department. 

Can I open an account is younger than 18 years?

The simple answer is YES. One of the benefits of using Bankiom is that we can get you managing your money from a younger age. You can open an account from the age of 14 years. If you are between the age 13-18 years, then you will just need a parent or legal guardian to sign for you. More details coming soon.

Can I request new features?

Yes, Our goal is and always will be to make sure that our services are always working for you. If there is a feature that will help make your experience better, please just send us an email

How can I cash my referral money

We are close to going beta, and as soon as we go live, your friends can open their account and we will automatically credit your account and you can use it for anything you please.

The first referral is $20 and the others that follow are $5 each.

How do I get my referral code?

When you sign up, you are assigned a unique link that you can use to invite your friends to get credited.

You can see this code by visiting

You should see something like the screenshot below:

NOTE: If you don’t see this, and you see only the sign up form, all you need to do is enter your name and email that you used to sign up and we will log you in again.

Can I use Bankiom in my country?

Yes. we are still in pre-launch. We are rolling out live dates to groups of countries at a time. Sign up and when we are live we will let you know.

In the meantime go over to and you can continue building your credit by referring friends. 

What happened to my old stats?

Bankiom is moving closer to its final launch phase. As a result, we have released the new campaign to give all our supporters a much needed boost.

Nothing is lost. All your previous stats are valid and you can check your status here

How to get your new referral code:

You’ll now need to go to to get the current referral link to share and build your wallet

How do I know how much I have earned?

When you enter your details at , you will see how many friends you referred and the milestone below that. In addition we also send out an email when you hit a new milestone.

However, if you don’t see something similar to the  screenshot below, then go ahead and enter your name and email that you signed up with previously and you will be logged in to your account.

How can I get a card, or open an account?

Bankiom is still in the pre-launch phase. We are looking to go beta in 3 months. Please sign up and we will let you know when we hit beta.

What you can do now is keep referring friends to build up your wallet

What are you doing about the CoronaVirus

We are working hard to make sure service and progress are not affected..

  • We’re well-equipped to keep moving forward even if most of us can’t get to the office.
  • We’re here to help if CoronaVirus is affecting your life and you need support
  • We are working closely with our communities in these uncertain times
  • We’re keeping an eye on the situation as it changes and will always put you first

Finally a Bank That Works For you

A current account that supports your dreams and invests in future. Bankiom combines innovative banking, money management, loan approval and unparalleled customer support to ensure your money is secure and working for you to achieve your dreams.


    Open your account in 3 minutes or less directly from your phone – no paperwork, no credit checks, no fussspee


    Track your spending, create a budget, Setup bill reminders and get tips for reducing fees and saving yourself valuable money otherwise lost.


    Bankiom will track your spending and recommend how and where you can save. We will also recommend three portfolio to passive invest in your future.

Join the Waiting List and Get Priority Access

Bankiom is not yet a Bank but we are applying to become one.